Betting Rules

1. General betting rules

Sportaza Casino provides betting services subject to applicable law, the website Terms and Conditions and the rules shown on the relevant betting page. These rules are intended to give players clear information about how bets are offered, accepted, settled and, where necessary, cancelled or adjusted. A specific market rule may apply in addition to these general rules. If there is an inconsistency, the more specific rule for that market will generally apply, subject to the governing Terms and Conditions.

You must be legally permitted to bet in your location and must meet all applicable age, identity and account requirements. You are responsible for checking whether access to online betting is lawful for you. Players in Australia should consider the laws and restrictions that apply in their state or territory. Sportaza Casino may restrict, suspend or refuse access where required by law, where account information cannot be verified, or where activity appears inconsistent with applicable requirements.

• Only one account should be used by each player unless the Terms and Conditions expressly allow otherwise.
• Account details must be accurate, current and kept secure. You must not allow another person to use your account or place bets on your behalf.
• You must not use betting services for unlawful activity, market manipulation, fraud, collusion or any other prohibited purpose.
• A bet is subject to acceptance by Sportaza Casino. Displaying a market or selecting a price does not, by itself, guarantee that a bet has been accepted.
• The bet record shown in your account is the main reference for the selections, stake, odds, time and status of a bet.
• You should check the details of each bet before confirming it. Once accepted, a bet may not be changed or cancelled unless the applicable rules provide for this.
• Rules, markets, prices and availability may be changed or withdrawn before a bet is accepted.

The website may include pre-event markets, in-play markets and other betting products. Each product can have different conditions. For example, an in-play market may be suspended while an important event is taking place, and a market may be settled using information available at the relevant official result source. You should read the information displayed before confirming a wager.

2. Placing bets and understanding odds

To place a bet, select an available market and outcome, enter the intended stake and review the bet slip. The bet slip may show the selected outcome, quoted odds, potential return and any applicable conditions. You should make sure the information is correct before submitting the bet. A confirmation message or bet reference normally indicates that the wager has been recorded, but the account history remains the appropriate place to check its status.

Odds and prices

Odds represent the price offered for a particular outcome. The odds available when you open a market may change before you submit a bet. Where price changes are enabled, you may be asked to accept the updated price before the bet can be placed. A bet will only be settled using the odds recorded for that accepted wager. The displayed potential return may not include every possible adjustment, such as a dead-heat reduction, a void selection or another condition stated in the market rules.

Singles, multiples and other bets

A single bet relates to one selection. A multiple bet combines two or more selections, and all applicable selections usually need to be successful for the multiple to win. Other bet types may be offered from time to time. The individual market description and bet slip should be checked carefully because the calculation, eligibility and settlement method can differ between products.

Some selections may be connected or otherwise unsuitable for inclusion in a multiple. The system may prevent such a bet from being placed or may apply a specific calculation rule. If a bet slip displays a warning, restriction or additional condition, you should read it before proceeding. A bet placed in error because you did not review the displayed information may not be reversible.

Live betting

Live betting involves a delay between an event occurring and information appearing on the website. Prices can change quickly, and a selection may be suspended or rejected while the market is being updated. A bet submitted during a suspension, after a material change or at an incorrect price may be rejected, re-priced or treated under the applicable error rule. You should not assume that a live display is instantaneous or complete.

If a live market is offered without reliable live information, or if technical circumstances affect the market, Sportaza Casino may review the relevant bets under the specific market rules. This can include cancelling affected bets or using the official event result and timing information for settlement.

3. Results, settlement and corrections

Bets are settled using the official result, official statistics or other recognised result information specified for the relevant market. The result used may not be the result announced during a live broadcast or shown on an unofficial website. Later changes, appeals or disciplinary decisions will only affect settlement where the applicable market rules say that they should.

Events and postponements

A market may be cancelled or declared void if an event is abandoned, postponed, rescheduled, interrupted or does not take place as required by its rules. The outcome depends on the sport, market and the information available under the specific conditions. Some markets may remain valid if the relevant outcome has already been determined, while others may require the event to be completed. You should refer to the event-specific rules shown on the website.

Incorrect prices and obvious errors

Occasionally, a market may contain an obvious pricing, description, settlement or technical error. Where the Terms and Conditions or market rules allow, an affected bet may be corrected, settled at the price that should reasonably have been offered, or cancelled. This may apply where a displayed price is clearly inconsistent with the event, market or available information. Sportaza Casino will not knowingly rely on an error to produce an unfair result.

Dead heats, ties and void selections

A dead heat or tie can occur when two or more outcomes share the relevant finishing position or result. If this happens, the applicable dead-heat rule may reduce the relevant part of the bet rather than treating the entire wager as a full win. A void selection is generally removed from a multiple, while the treatment of a single or other bet depends on the market rules. The exact effect will be determined by the rules displayed for that market.

If a result or settlement is later found to be incorrect, the bet may be corrected and the account balance adjusted. You should keep your account details and bet history available so that you can review the relevant wager. Where you believe a bet has been settled incorrectly, raise the issue through the available support or review process and provide the bet reference, event details and reason for your concern.

4. Account security, disputes and responsible betting

Account security and fair use

You are responsible for protecting your login information, devices and payment access. Do not share passwords, one-time codes or other security information. If you believe your account has been accessed without permission, stop using it and follow the account security process provided on the website. Sportaza Casino may place an account under review where there are concerns about identity, payment ownership, unusual activity, multiple accounts or compliance with the rules.

Attempts to interfere with the website, exploit a technical weakness, use automated tools without permission or obtain an unfair advantage are not permitted. Bets connected with fraud, collusion, unlawful conduct or a breach of the Terms and Conditions may be cancelled or referred for further review. Any action taken will be subject to the governing terms and applicable requirements.

Queries and disputes

If you have a question about a bet, first check the bet slip, account history, market description and relevant Terms and Conditions. If the issue remains unresolved, use the support or complaints channel made available on the website. Include enough information to identify the matter, such as your account details, bet reference, event, selection, date and a clear explanation of the issue. Do not send passwords or unnecessary sensitive information.

Reviews are conducted using the available account records, transaction information, market rules and official result sources. A complaint should be made as soon as reasonably possible after the relevant bet or settlement. The outcome of a review may include confirming the original settlement, correcting an error, voiding an affected wager or taking another step permitted by the Terms and Conditions.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never stake money needed for everyday expenses. Avoid betting when you are upset, under the influence of alcohol or drugs, or trying to chase a loss. Take regular breaks and keep track of how much time and money you spend.

• Set personal spending and time limits where those tools are available.
• Do not borrow money or sell possessions to fund betting.
• Do not increase stakes because you believe a win is due.
• Ask for help if betting is affecting your finances, relationships, work or wellbeing.
• Use account restriction, time-out or self-exclusion options if you need a break.
• If you are concerned about your betting, seek independent support from an appropriate Australian counselling or gambling-help service.

These Betting Rules are general information and do not replace the full Terms and Conditions or the specific rules for a market. Rules may be updated to reflect changes to products, technology or applicable requirements. The current version displayed on the website applies to new bets from the time it is published, unless otherwise stated.